Got Questions?
We’ve Got Answers
What services do you provide?
We provide skilled labor support for live events, including AV techs, riggers, operators, and engineers.
What types of events do you support?
Corporate events, trade shows, concerts, conferences, VIP experiences, and more.
Do you operate nationwide?
Yes. Our 1,500+ technicians and 400 engineers can staff events anywhere in the U.S.
What makes your company different?
We combine expertise, professionalism, and a service-focused approach to deliver seamless event support.
Crew FAQs
What types of crew do you provide?
Riggers, AV techs, stagehands, operators, engineers, and more — all trained and experienced.
Are your crews qualified?
Yes. Every team member is vetted, trained, and certified when needed.
Do you provide union or non-union labor?
We provide non-union labor support
Can I request the same crew again?
Yes. We maintain crew records and try to provide familiar team members for repeat clients.
Booking & Logistics FAQs
How do I book crew?
Contact us by phone, email, or online form — we’ll match the right team to your event.
How much notice is required?
Ideally 2–4 weeks, but we excel at last-minute and urgent staffing requests as well.
Do you provide on-site supervision?
Yes, you can request a crew-lead for shows of any size.
What is your cancellation policy?
Terms vary by event and timing and are clearly outlined in your agreement.
Rates & Billing FAQs
How are rates structured?
Hourly, with 5-hour minimums, overtime, or holiday premiums. Quotes are transparent with no hidden fees.
Are deposits required?
Larger or multi-day events may require a deposit, as outlined in your agreement.
When will I receive my invoice?
Typically within 3–5 business days after the event, with electronic payment options available.
What is your cancellation policy?
Yes. We work with both production companies and direct clients.
Safety & Compliance FAQs
Are technicians trained in safety certifications?
Yes. Many hold OSHA and specialized equipment certifications.
Do you carry insurance?
Yes. We maintain full liability coverage for all events.
Specialty FAQs
Do you handle last-minute or emergency staffing?
Yes. We’re flexible and responsive, even on short notice.
Can you staff multi-day or multi-city events?
Absolutely. We have nationwide crews and experienced logistics support.
Do you provide technical direction?
Yes. We offer both professional labor and technical supervision for seamless event execution.
